In the coming weeks, Apple will be making significant enhancements and changes to its AppleCare support service, according to sources. Planned to go live as soon as Monday, August 12th is 24 hours a ...

Earlier this month, we reported that Apple would soon introduce significant changes to its online AppleCare support portals. In line with our report, Apple has begun rolling out a redesigned AppleCare ...

Think recent reports that Mac malware is a very real threat are just another example of security researchers crying wolf? Think again. An AppleCare support representative says that not only are call ...

Add Yahoo as a preferred source to see more of our stories on Google. Enterprise organizations can contact their Apple or IBM account executive to request a pricing quote. Complete terms and ...

Over the weekend, I got an e-mail from an AppleCare support rep, who was responding to my recent reports of Mac malware being found in the wild. At least one prominent voice in the Mac community ...

Apple has this week launched a newly redesigned Applecare support website for their customers that now provides a 24/7 online live chat facility. The launch of a new Apple Applecare support site was ...

Apple’s comprehensive offering for enterprise has yet to launch officially, at least via formal announcement from Apple and IBM, but a new website detailing AppleCare for Enterprise suggests it may ...