When Ellis Jones and Nathaniel “Safety Nate” Miller began comparing their experiences leading safety in complex organizations, they quickly recognized a shared concern: many organizations lack a clear ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

You’ve crafted the strategy. You’ve built the roadmap. You’ve launched the transformation. But somewhere along the way, momentum stalls. Meetings multiply, decisions slow and delivery drifts. Sound ...

Learn how health systems can build scalable APP models by integrating governance, workforce design, and clinical deployment for optimal value.

Corporate resilience is shifting from insurance and contingency plans toward operating models designed to continue through ...

Moder's Bonnie Chong explains how lenders can redesign their operating models around connected data, intelligent platforms ...

Operating model health systems use to turn AI opportunities into measurable enterprise value with clear governance and adoption pathways.